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Suero Morata, A. R. & Ferriol, F. (2019). Scale of Values in Active Nursing Professionals from the Dominican Republic. MLS-Educational Research, 3 3 (2),_-_. Doi:____
SCALE OF VALUES IN ACTIVE NURSING PROFESSIONALS FROM THE DOMINICAN REPUBLIC
Alfa Rigel Suero Moreta
UInternational Iberoamerican University Foundation (UNINI)/Universidad Adventista Dominicana (UNAD).
arsuerom@unad.edu.do
Fermín Ferriol
International Iberoamerican University Foundation (UNINI)
fermin.ferriol@unini.edu.mx
· https://orcid.org/0000-0003-4138-8999
Abstract. Given the curricular revision processes that takes place in the country, within the framework of the reforms in the health services, a research was carried out with the objective of analyzing the scale of values of the nursing professionals in the Dominican Republic, during the period May 2017-July 2018. The study is transversal and quantitative. The Valuation Reaction Test was applied to 203 Dominican professional nurses who work in public and private health centers in seven cities, selected for availability and respecting the ethics of social research. The data was analyzed with Excel and SPSS. The scale of values was organized according to the frequency of maximum scores obtained by the subjects in the categories and showed this order: 1) individual, 2) affective, 3) intellectual, 4) moral, 5) social, 6) aesthetic and 7) religious. While they answered the test, the subjects showed different types of verbal and psychic reactions that allowed them to understand the statistical results. The first three categories show that these professionals have an interest in overcoming and animating to provide selfless and friendly service. The last three categories reveal rejection towards values related to politics, guilds, fine arts and religious dogmas contrary to accepted faith. It is concluded that vocational schools must work to maintain balance and reinforce values with a weak presence, through the inclusion of ethical principles in the curriculum with projection towards their graduates.
Keywords: Values, principles, curriculum, nursing, ethics.
Resumen. Dados los procesos de revisión curricular que se desarrollan en el país, en el marco de las reformas en los servicios de salud, se realizó una investigación con el objetivo de analizar la escala de valores en profesionales de enfermería de República Dominicana, durante el período mayo 2017-julio 2018. El estudio es transversal, tipo cuantitativo. Se aplicó el Test de Reacción Valorativa a 203 enfermeros profesionales dominicanos que laboran en centros de salud públicos y privados de siete ciudades, seleccionados por disponibilidad y respetando la ética de investigación social. Los datos se analizaron con Excel y SPSS. La escala de valores se organizó de acuerdo con la frecuencia de puntuaciones máximas obtenidas por los sujetos en las categorías y mostró este orden: 1) individuales, 2) afectivos, 3) intelectuales, 4) morales, 5) sociales, 6) estéticos y 7) religiosos. Las diferencias entre categorías resultaron significativas al 0.01 pero sin relación con la edad, la institución formadora ni la religión. Mientras contestaban el test, los sujetos mostraron distintos tipos de reacciones verbales y anímicas que permitieron comprender los resultados estadísticos. Las tres primeras categorías demuestran que estos profesionales tienen interés en la superación y disposición anímica para brindar servicio desinteresado y amable. Las tres últimas categorías revelan rechazo hacia valores relacionados con la política, gremios, bellas artes y dogmas religiosos contrarios a la fe aceptada. Se concluye que las escuelas de formación profesional deben trabajar para mantener el equilibrio y reforzar los valores con presencia débil, a través de la inclusión de principios éticos en el currículo con proyección hacia sus egresados.
Palabras claves: : Valores, principios, currículo, enfermería, ética.
Introduction
The research report carried out in seven cities of the Dominican Republic from May 2017 to July 2018 aims to analyze which of the predominant values in nursing professionals may be conditioning their performance in the work environment. The aim is to provide guidance to nursing schools so that they may achieve an integration of pertinent and relevant values in the curricular revision process.
Ethics is a fundamental element for the professional exercise of nursing care (García, 2015) and its evolution is the object of attention as a distinctive factor for this science (Kérouac, 1996; Martínez and Chamorro). The International Code of Nursing Ethics (ICN, 2012) outlines the professional as an individual capable of:
To achieve these principles, nursing professionals require an ethical profile based on their approach to everyday life and guides them to make appropriate decisions and actions in the face of pressures arising from interpersonal relationships and unfavorable working conditions (Carnevale, 2013; Chaparro, 2011; Pauly, Varcoe and Storch, 2012; Peguero, 2016). The nurse must create deep moral ethical conditions “of infinite and cosmic love” and make sure that their care fulfills its mission of being a “moral ideal” to sustaining humanity “through time and space” (Watson, 2015, p.323).
Several research studies in Latin American have found that in nursing:
Carnevale (2013) explains that gaps in ethical compliance arise when there are inconsistencies between what the staff are asked to do, and the principles they have internalized. These are perceived as evidence of the moral distress that the nurse suffers as having a moral conscience. These situations are associated with interpersonal relationships, the physical conditions of the work environment, the provision of resources to accomplish said tasks, excess demand from work, concern for the patient’s well-being, among other factors (Carnevale, 2013; Peguero, 2016).
Lima, Lerch, Lerch, Devos and Silva (2014) obtained results that support these conclusions. They report a significant positive relationship between moral suffering and burnout, although they found it to be low. Specifically, they observed two main factors as the cause of moral suffering. The first was therapeutic obstinacy, understood as the obligation to collaborate with the medical team in situations that they understand no longer benefit the patient, but prolong the suffering of the person and/or their family. The second factor identified was professional performance, noting that its relationship with moral suffering was negative.
The Case of the Dominican Republic
As with other Latin American countries, the Dominican Republic is reviewing the process of its nursing curriculum which encompasses the training and professional exercise, as part of its strategies for achieving its millennial goals. From the perspective of training, the Ministry of Higher Education, Science and Technology (MESCYT, Ministerio de Educación Superior, Ciencia y Tecnología) leads the curricular revision since 2010 to adapt the plans and its implementation to the current demands of quality in healthcare. With these new plans, it is expected that:
The curricular review involves those nursing university schools, associations and government agencies related to this degree. It started from the general diagnosis of the situation in each college and continues with the search for consensus in the solution of needs. The process is open, participatory and transparent, with defined goals and schedules. One of its achievements is the publication of official documents for guiding this work, among which are the Regulations for the Establishment of Schools and Bachelor’s Degrees in Nursing in the Dominican Republic (MESCYT, 2012), the approach between colleges and the thrust towards the approval of the licensing law.
As a result, nursing schools are improving their quality level in terms of laboratory conditions, the training of their teachers and administrative staff, and the requirements for acceptance and graduation. In addition, research is emerging as a dynamic activity in international scientific weeks, congresses and symposia. The most delayed processes have been those on reviewing the plans and in training the teachers due to the implications inherent to their nature.
It is important to review prior research when establishing these plans that serve as a reference point to guide the integration of ethics, and then evaluate the results of their application. In the diagnosis performed, ethics in the current curriculum turned out to be generalized or to have fragmented contents, the articulation of which is at the mercy of the teacher’s good will, since the syllabi lack their integration (Suero, 2018). Studies on the results of said integration in graduates are very scarce in the country. The few studies on service satisfaction show that users experience technical quality but not treatment quality (Bavis, De la Rosa, De Los Santos, Valcin, Sanon and Sánchez, 2018; Peguero, 2016), although some receive patient and nurse satisfaction with the human quality provided therein (Pérez, Sánchez, Ramírez, Hernández, Moquete, Zabala and Cols., 2013). These studies relate stress problems and treatment in the workplace environment, observing greater harm to staff where conditions are not adequate.
Value Categories
Vargas (2015) has defined a Moral Ethical System whose structure specifies ethics and facilitates its integration into the curriculum. The structure is divided into five universal principles: Goodness, justice, freedom, unity and truth. Each of these principles has an attitude and a rejection. The attitude towards the principle leads to its values, indicators and results, whose products are observable in behavior.
Alvarez (2007) adopts Garcia’s approaches (1976) to propose 9 value categories which can be placed within the 5 universal principles. Although some of the classified elements by these authors differ with those of Vargas’s (2015) definition of what a value is, his categorization is useful for examining a person's primary interests in human interaction, in this specific case, the nurse-patient relationship:
Nursing schools are committed to training professionals where these values are combined to create human sensitivity to the needs of the person and others (Chaparro, 2011). The interest and efforts for achieving this must extend beyond the end of the course, accompanying graduates in their continuous growth towards achieving service as a nurse with quality and warmth.
Method
The quantitative descriptive method was used. The García Valuative Reaction Test, modified by Álvarez (2007), was applied to a sample of 203 nursing professionals working in public and private centers in the Dominican cities of Azua, Baní, Barahona, Bonao, La Vega, San Pedro de Macorís, Santiago and Santo Domingo.
The subjects were given the informed consent form, and, when they returned it signed, the procedure was confirmed and the test was given to them, indicating that it was valid only if completed, but that they could withdraw at any time if they wished. Of the 225 professionals who agreed to participate, 22 did not complete the test.
The Valuable Reaction Test has 250 reagents with corporal, intellectual, affective, aesthetic, individual, moral, social, environmental , instrumental and religious values. As it is long, the corporal, environmental and instrumental values were suppressed, to reduce to 175 reagents, plus the general data. The test is constructed by organizing the values into groups of 25 using this scale: Very pleasant (2), pleasant (1), indifferent (0), unpleasant (-1) and very unpleasant (-2). To grade the test, the values of each answer in a category are added together and interpreted as the strength of the presence of that category in the person.
The results were analyzed with Excel and SSPS 15® by descriptive statistics and Pearson correlation. Data distribution was normal with low homocedasticity in the Levene and Brown Wells tests.
Results
The socio-demographic characteristics of the sample describe a greater presence of female professionals (n=188; 93%), between 21 and 40 years of age (n=115; 57%) and of Catholic religion (n=124; 61%).
Figure 1. Frequency distribution of scores obtained by nursing professionals in the Appreciative Reaction Test
Note: Source:Author’s own creation, 2017-2018
Figure 1 shows the behavior of the scores obtained in the seven value categories. The Pearson correlation between the scores obtained from the nurses in the test was significant at the 0.01 bilateral level. The most common value scale observed in the subjects behaved as such:
These locations do not change when the scores for each category are added together in the second scoring range (31-40). What the analysis is saying is that the differences observed in the scores between the categories are not due to chance, since they were highly significant, with p < 0.01, but there are specific causes causing them.
Figure 2.. Behavior of the maximum scores obtained by professionals, according to their age group.
Note: Source:Author’s own creation 2017-2018
The behavior of the scores of the value categories observed in Graph 2 shows that age is not a factor that alters its initial position in the scale, except for small differences between the lowest scoring categories that were not statistically significant to the analysis of variances. Similar results were observed when analyzing the institution variables of graduation and religion.
Discussion and Conclusions
In the professionals group, the primary values are the individual values, the values from the principle of freedom, which boosts improvement. This data differs from reports in other Latin American countries (Barbero, 2013; Córdova and Modest, 2009) where the motivation for academic growth is reported to be low. When filling out this section of the survey, subjects expressed intense interest in knowing alternatives to postgraduate studies and specializations, showing that they are aware of their need to advance. These values also make it possible to act in justice for oneself and others, so that the nurse recognizes her personal worth and her limits within the healthcare team and before the patient.
Affective values are the second scale level in those nurses who were observed. They are values that belong to the principle of kindness and are manifested in affective attitudes that protect mental health. The reaction of the observed professionals when filling in this category were generally very positive and were appreciated in the disinterested and kind treatment they provided to patients, even when their working conditions were not always the best. Interpreted as part of the Araujo and Cols study (2011) and Barbosa and Cols. (2017), means that the training process fosters these values in practice, although observing them in the second position and before the findings of Bavis and Cols. (2018) and Peguero (2016), it is also inferred that they need to be reinforced so that they manifest equally in the conduct of all service professionals.
The third scale level was for intellectual values, relative to thinking skills. Professionals were comfortable with academic activities and the terms related to collaborative living with others.
The fourth position saw the moral values, referring to the integrity of being. Professionals filled in this section of the survey with little or no comment, affirming Álvarez´s (2007) conception that they belong to the intimacy of being. They are related to justice, in order to act with charity and not malice when addressing healthcare needs. Cora and Cols. (2017) express that students agree with employers in not valuing general ethics and significantly appreciating the ethics applied to nursing. So, it is possible that a specific scale for nursing care reflects better scores in this category.
The fifth position was for social values that affect interpersonal and institutional relationships in form and content. The nurses showed honest expressions of displeasure in this category, and in the next two, towards the aspects they rejected. In social values, the harshest expressions were for political terms, political pluralism, constitution, state, association and law, connecting them with the country's current situation regarding widespread corruption. But their rejection was also manifested towards the collective guidance within its institutions.
The underlying meta-cognitive factor, both for the high scores in the category of individual values and the low scores in the category of social values, may be related to their way of dealing with the pressures generated by the enactment of the General Health Law 42-01 and the recently approved Dominican College of Nursing. Law 42-01 has imposed the requirement for a degree (Art.92) and mandatory continuous personal and professional development to award new contracts (Art.95) with salary benefits according to scale (Art.96), by which they opted to finish their degrees and study specialties with little support. Nurses who cover teaching duties at universities and earned an extra salary, receive additional pressure from the 2012 Regulation that regulates the training of care professionals and requires a master's degree for everyone who teaches.
The nursing staff in the country is made up of citizens who work for the social good but receive low salaries, except in the hospitals of the new generation. And since they often come from the deprived social strata, their basic needs are barely under control and they resort to moonlighting to improve their life quality.
Amaro (2014), Carnevale (2013) and Lima and Cols. (2014) explain that moral dilemmas, moral suffering and uncertainty in nursing staff are generated by factors that, among other aspects, are related to social values. They have to face the ethical dilemmas posed by considering the patient’s wishes, confronting what they learned in the training institution against what is witnessed and required in the institution they currently work in, and working under conditions often unfavorable to them, such as the workplace environment, the nurse/patient ratio, the provision of materials and equipment, interpersonal relationships and the personal security situation.
That is why their compassionate attitude and human warmth when approaching patients is admirable and related to the high scores in the category of affective factors. This ratifies that nurses have a moral conscience of commitment to the practice of nursing care, and we must pay attention to stressful factors so that they do not reach levels that cause an imbalance.
The sixth category of affective values is defined as the appreciation of beauty and includes values related to the fine arts. Ugliness, bad aesthetics and unpleasantness are opposed to it. The nurses’ expressions revealed that they do not usually enjoy literature, painting, poetry or theater. They consider that going to museums or concerts is not for them. They were more receptive to parties. A connection was found between this opposition and their workplace environment. Due to the excessive demand of this service, with the exception of the New Generation Health Centers, nurses move around hot spaces, without decorations that need to be washed or painted.
The category of religious values achieved the last position on the scale. Surprisingly, nurses scored low even if the Dominican Republic is predominantly religious. Circumstances can be easily understood if we relate the professional’s religion to the appreciated or refused religious values and observe the nurses’ expressions when filling in this section. The reasons were the appreciated strong individual values of the accepted beliefs and the low tolerance towards other people’s beliefs. The analysis indicates that people from protestant religions defined the terms related to Catholic faith as indifferent or disagreeable, and vice versa. All of them rejected the allusions to oriental religions, which are not well-known or appreciated. Nurses displayed a low level of culture, ignorant as to the meaning of some characteristic terms of oriental cultures.
Leininger and Mcfarland (2002), as well as Mixer (2011), found that taking culture into account is a better way of obtaining high quality care and being able to predict the nursing care phenomena, a mandatory job for science. This discovery should lead to the development of studies in areas with different cultures, considered inferior by Dominicans. The purpose would be to observe how scientific and humanizing the nursing care exercise is in those conditions, what should be included in the study program, and what is required in the admission to overcome what is lacking.
It’s also possible that this respect for foreign cultures is associated to conflicts noticed among the nurses when observing their social values. Apart from being at a religious level, the possibilities of cultures being different are found in the political conceptions and in the attitudes towards their class management in the health service institutions and the professional associations.
The statistical analysis did not find any significant relation between the score obtained by professionals in the work category and the age factors, the institutions they graduated from, or their religion. However, the differences in the scores between categories were significant at a level of 0.01. This data indicates that the scale of values is not related to the educational program of the college the nurses graduated from. According to the socio-legal processes described, it seems that there is a coincidence between Barbosa and Cols’ findings. (2017) about the personal experiences, culture, legislations and current codes defining values in the nurses.
As a result, nursing professionals have a scale of values that reflects their partial application of the nursing code. This is because some of its values are highly positioned and others are lower, as in some situations in Colombia (Jiménez and Cols., 2015; Parra and Cols., 2016). Facing the curriculum review process made by Dominican nursing universities, the finding should be food for thought. They should also consider searching for different strategies that would make the integration of principles and values more significant for future profession in nursing care.
As proposed by Luengo and Sanhueza (2016), Dominican nursing universities should reach a consensus on the goals and objectives of ethical professional training. Within them, every institution must design a strategy in order to achieve this and then contribute the outstanding ones to the set. It’s necessary to structure an integration model of the set of principles and values in order to promote all of them with equal intensity.
Lastly, the contributed data made it possible to achieve the research objective: to analyze what the predominant values were that could be conditioning nursing professionals’ behaviors in the workplace environment. Many conclusions were made from the analysis of the results:
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