Factores críticos de éxito del World Class Manufacturing en la industria automotriz mexicana: Un análisis a través de modelos de ecuaciones estructurales
Resumen
World Class Manufacturing (WCM) es un sistema innovador de gestión integral de operaciones de manufactura, caracterizado en la monetización económica de las actividades de manufactura y la determinación del impacto holístico en la organización. WCM permite priorizar acciones basadas en las necesidades económicas de las operaciones de manufactura y así focalizar los recursos directamente a estas necesidades. El objetivo de este trabajo es caracterizar los factores críticos de éxito del WCM en organizaciones del sector automotriz en México a través de modelos de ecuaciones estructurales. La investigación se llevó a cabo en el sector automotriz de México por caracterizarse esta como la industria más importante de las manufacturas del país. A través de la revisión de literatura y entrevistas con expertos del WCM se identificaron seis CSF, evaluándose por medio de 30 constructos. Se aplicó un instrumento de recolección de datos el cual fue sometido a pruebas de confiabilidad y validez durante una fase piloto de evaluación. Se realizó la verificación y validación del instrumento mediante análisis factorial exploratorio, y modelo de ecuaciones estructurales en una muestra de 201 encuestas a profesionales experimentados en WCM. Los resultados indican que el compromiso gerencial, las competencias integrales, el tipo de liderazgo, el involucramiento y la cultura organizacional influyen directamente en los beneficios de organizaciones que implementan el WCM. Conociendo los CSF del WCM, las organizaciones pueden desarrollar acciones para mitigar los riesgos y poder planificar estratégicamente los resultados y recursos necesarios a corto, mediano y largo plazo.
Palabras clave:
World Class Manufacturing, Factores críticos de éxito, Implementación de costos, Sistema estratégico de gestión, Despliegue de costos
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Silva Sprock, O. A., & Chang López, R. (2024). Factores críticos de éxito del World Class Manufacturing en la industria automotriz mexicana: Un análisis a través de modelos de ecuaciones estructurales. Project Design and Management, 6(2). https://doi.org/10.35992/pdm.v6i2.2623
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